DELIVERY

UK Delivery

In the UK, we offer a standard delivery option for £3.95 and a priority tracked option for £5.95.

Please note, Lonely Goat & Scimitar will only cover the cost of return shipping if the item is faulty or wrong, and will send out a replacement item free of charge.

EU Delivery

In the EU, we offer a EU standard delivery option (+9-11 working days) for £15.

ROW Delivery

In the ROW, we offer a world-wide delivery (+9-11 working days) for £20.

RETURNS

UK/EU Returns You may return most new, unopened items within 30 days of delivery for a full refund. You should expect to receive your refund within two weeks of sending your package back, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the courier (5 to 10 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please send it to:
Lonely Goat C/O Scimitar Sportswear Severn House, Hylton Road, Worcester WR2 5JS
Please include a note with your order number, and reason for the return. Obtain a tracking receipt for your own peace of mind. Please note, you are responsible for the cost of returning an item to Lonely Goat if it’s not faulty, and we accept no responsibility for the costs associated with the return of a product to us. If the product is wrong, damaged or faulty, we will reimburse the fee for returning your product(s). We cannot process direct product exchanges. You will need to return your original items for a refund and re-place your order online.

International Refunds Orders outside of those placed in the United Kingdom fall in to our International Returns Policy. Please make sure you’ve checked the size guides before ordering. If you are returning a purchased item for a refund, Scimitar will refund you the cost of the product only, minus the cost of shipping. If you require a size exchange, Scimitar require you to place a NEW order for the required size. You will be refunded the original cost of the product minus shipping. Scimitar will only cover the cost of return shipping if the item is faulty, and will send out a replacement item free of charge. If you need to return an item internationally, please send it to the address above.